Privacy
Policy
How Arqora handles data across its website, contact channels, Dispatch, public tools, and experiments.
Overview
This Privacy Policy explains how Arqora handles information across its website, contact channels, Arqora Dispatch, public tools, experiments, and related pages.
Arqora tries to collect only what is needed to operate its public website, communicate with people, respond to reports, and send optional updates.
Information We Collect
When you subscribe to Arqora Dispatch, we collect the email address you provide. We use it to send occasional notes from Arqora on software, systems, and what we are building.
If you contact us by email, we may receive your email address, name, message content, attachments, and any other information you choose to include.
When you visit the website, limited technical information may be processed automatically, such as IP address, browser type, device information, pages visited, timestamps, and basic security or diagnostic logs.
How We Use Information
We use information to operate the website, send Arqora Dispatch, respond to inquiries, handle support, review security or abuse reports, protect Arqora, and improve public pages or tools.
We do not use your email address from Arqora Dispatch to send unrelated spam.
Arqora Dispatch
Arqora Dispatch is optional. If you subscribe, your email address is used to send occasional updates from Arqora.
You can unsubscribe at any time using the unsubscribe option in the email, if available, or by contacting hello@arqora.be.
Data Retention
We keep information only for as long as needed for the purpose it was collected, unless a longer period is required for security, legal, abuse prevention, backup, or operational reasons.
Dispatch subscriber information is kept until you unsubscribe or ask us to remove it. Email conversations may be retained for record keeping, security review, or support history.
Security
We take reasonable steps to protect information handled by Arqora, but no website, email system, or internet service can be guaranteed to be completely secure. Security reports should be sent to security@arqora.be.
Your Choices
You can unsubscribe from Arqora Dispatch at any time. You can also contact us to request access, correction, or deletion of information associated with your email address where applicable.
Requests can be sent to hello@arqora.be or, for privacy-related legal questions, legal@arqora.be.
Children
Arqora is not intended to collect personal information from children. If you believe a child has provided personal information to Arqora, contact us so we can review and remove it where appropriate.
Changes to This Policy
We may update this Privacy Policy as Arqora changes. When we do, we will update the “Last updated” date on this page.
Contact
General privacy questions can be sent to hello@arqora.be.
Legal or formal privacy requests can be sent to legal@arqora.be.
Abuse reports can be sent to abuse@arqora.be.
This Privacy Policy may change as Arqora changes. If you have questions about this page, contact legal@arqora.be.