Arqora Notes

Technical notes, decisions, experiments, and updates from Arqora.

A maintained record of how Arqora studies systems, makes technical decisions, documents experiments, and turns internal work into public software over time.

2 published notes

Why Arqora moved to PostgreSQL

A technical note on choosing PostgreSQL for Arqora CMP, support workflows, and long-term relational data.

Quick summary
01

Arqora CMP depends on relational data such as tickets, messages, users, routing rules, and audit trails.

02

PostgreSQL gives the project reliable structure without locking the system into a narrow product shape.

03

The decision keeps the platform easier to reason about as workflows become more complex.

Arqora CMP as an operational system

An experiment note on shaping Arqora CMP around inbound messages, ticket history, and operational control.

Quick summary
01

Arqora CMP is being explored as a practical system for handling inbound communication and support workflows.

02

The important parts are tickets, message history, reply state, routing, and auditability.

03

The project is still experimental, so the design favors clarity over feature volume.